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Requesting information related to the Installment Sales Act

Before you start to sell, you need to complete the review process for credit card settlement service merchants in order to use the credit card. If you do not provide the information, you will not be able to list products. This information is required for compliance with the Installment Sales Act, so be sure to complete this process.
* Refer to the JCA Data of Merchant Center, Scope and Purpose of Joint Use at the bottom of this page for details and the purpose for which the information will be used.
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Submission and review procedure

After you provide the information, it will take about 10 days to compete the review process. You may not be able to offer listings temporarily during the review process, but you can handle pre-sale preparation work such as adding products and managing FBA shipments.
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1. Entering Information

After registering your account, enter and submit the information from the Seller Central Simple Listing Navigation page.
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2. Merchant review process

It takes about 10 days to complete the review. During this time, you can handle preparation work such as adding products.
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3. Start listing

Merchant review completion.
You are now ready to start selling at any time.

Preparing necessary information

The following shows what information is needed and some points to keep in mind.
Preparing in advance will help things go smoothly.

The required information can broadly be divided into the following
based on the business category (corporate / sole proprietor).
If you have already registered relevant information in Seller Central, you may not need to enter some items.
Company

Company Information

Required information
Corporate number
Registered corporate name
Registered corporate name (Kana)
Head office location (address) / Postal code
Headquarters telephone number
Applicable Corporate category: Corporation
Information contained in the copy of the register
Corporate Number:
13-digit identification number for corporations.
If you are not sure, check the National Tax Agency site of published corporate numbers (external site).
Corporate Name: Enter the corporate name and furigana registered in the register
Representative

Representative Information

Required information
Name of representative
Name of representative (Kana)
Representative’s Date of Birth
Representative’s address / Postal code
Representative’s phone number
Applicable corporate category: Corporation / sole proprietor
Enter the information for the representative of the corporation.

If you are the sole proprietor, enter your personal information.
Stores

Store Information

Required information
Store name
Store address / Postal code
Store phone number
Applicable corporate category: Corporation / sole proprietor
Store name Enter this in
kanji, hiragana, katakana, or alphanumeric characters.
After you provide the information, the review process will take about 10 days.
During the review process, you can add products or manage FBA shipments to get ready to start selling.

Steps for providing information

1. Necessary items and input examples for merchant review

Confirm what information is necessary for the review and enter it into the form.

You need to provide the following information. Prepare the information in advance and apply using the form according to the format and input examples. Make sure that there are no mistakes with the entered information.
If you have already registered relevant information in Seller Central, you may not need to enter some items.

Start the application

1. Go to the “Alert Card” section in Seller Central to apply

The Alert Card widget appears on the top page of Seller Central. Click “Agree and submit” to submit the application form.

Top: If you are a new seller
Bottom: If you are an existing seller

If you have already received an email, you can also go to the application page using the link in the email.

2. Answer the questions

Answer the two questions by selecting either “No or Yes” for each. You will not be able to return to this page after pressing “Submit.” Keep the following in mind when answering.

[ Question 1] If you do not plan to sell at this time, select “No,” and if you do, select “Yes.”

[ Question 2] If you have never received a disposition or lost a case, select “No,” and if you have, select “Yes.”

For corporations

* If you are a sole proprietor, proceed to the next step.

1. Enter the information

Enter the information by referring to the format and input examples for merchant review.

2. Submit the information

Confirm the entered contents and then submit it.
Press “Submit,” and if you see “Compliance Status,” it means you completed submission of the information for merchant review.

For sole proprietors

1. Enter the information

Confirm the entered contents and then submit it.

Refer to the example of entering the information required for merchant review.

2. Submit the information

Confirm the entered contents and then submit it.
Press “Submit,” and if you see “Compliance Status,” it means you completed submission of the information for merchant review.

Frequently Asked Questions (FAQ)

Why do I need to enter additional information?
According to the Installment Sales Act, the merchant contractor (acquirer) must collect and review merchant information before entering into a merchant agreement with the merchant. The provided information is shared with credit card acquirer companies contracted by our company, the JAPAN CONSUMER CREDIT ASSOCIATION and member companies of the Merchant Information Exchange System for the purpose of investigations and reports required according to the Installment Sales Act. For more details, visit http://www.j-credit.or.jp.
What fields do I need to enter?
Enter information such as your company information, store information, and representative information.
I do not know the business category (corporation or sole proprietor).
If you are a corporation with a business status such as a corporation or a joint company, you should registered as a “corporation.” If you are registered as a corporation, you have a corporate number and you can find it from the National Tax Agency website: https:// www.houjin-bangou.nta.go.jp/ .
Should the company information and representative information be the same as the register?
[Corporation]
Be sure to enter the information contained in the “Copy of the Register.” In the unlikely event that the information contained in the copy of the register is incorrect or not up to date, provide the correct or updated information and promptly change the contents on the copy of the register.
[Sole proprietor] For
For “Store information,” enter the store name indicated on the tax return form or the store name to be operated by the store.
Enter your personal information in “Representative information.”
There is a mistake with the information that I submitted for review. Can I correct it?
It is not possible to correct information that has already been submitted. You will need to re-register as a seller.
How many days does it take after submitting information until the review is completed?
It takes about 10 days.
Will I receive a notification when the review is completed?
If your account status changes, you will be contacted via the email address registered with Seller Central.
What is the reason I was not approved?
We do not know the specific contents of the results of the review by the acquirer and other judgment criteria and review contents, so these are not disclosed. We are not able to answer inquiries related to the contents of the review. Thank you for understanding this.
Is it okay to put the address on the register for 5. Head office address (postal code) and 6. Head office location (address)?
Yes, that is okay.
Should I enter the current address of the representative director or the registered address for Representative address?
Please register the current address. In the unlikely event that the current address is not reflected in the register, please update the register.
Are the Representative's phone number, Representative's address (postal code), and Representative's address not necessary?
Is it okay to enter the address and phone number of the office information desk (WEB store office) in the input field for contact information?
All of these are required under the Installment Sales Act and is necessary for review by the acquirer. The address of the company representative is information disclosed in the register, so enter that address. As for phone numbers, if it is difficult to enter their personal phone number, enter the direct number for the company representative.

About the JCA Data of Merchant Center,
Scope and Purpose of Joint Use

Name
JAPAN CONSUMER CREDIT ASSOCIATION JCA Data of Merchant Center
(JDM Center)
Purpose of Joint Use
Under the Merchant Information Exchange System operated as a business of the certified installment sales association stipulated in the Installment Sales Act, information related to acts by merchants that fail to protect users, etc., (including acts where it is suspected and acts where it is difficult to determine whether or not they fall under the act) and information related to merchants that is necessary for protecting users, etc., appropriate management of credit card numbers, etc., and information related to acts by merchants that interfere with preventing unauthorized use of credit card numbers, etc., (hereinafter referred to as “Proper management, etc., of credit card numbers, etc.) , and information about merchants that is necessary for proper management, etc., of credit card numbers, etc., shall be reported to the JDM Center by the merchant contracting company (acquirer), and shall be provided to JDM members for joint use in order to improve the accuracy of reviews when a merchant contract is made by a JDM member or when under review, to eliminate malicious merchants, and to promote appropriate management, etc., of credit card numbers, etc., for contributing to the sound development of credit transactions and consumer protection.

Contents of information to be joint use
① Facts and reasons for investigations necessary for handling complaints related to member stores, etc., in individual credit purchase mediation transactions
② Facts and reasons for canceling a contract for individual credit purchase mediation due to lack of protection of users, etc., regarding business related to individual credit purchase mediation
③ Facts and reasons for investigations necessary for proper management, etc., of credit card numbers, etc., by relevant member stores, etc., regarding the agreement for handling credit card numbers
④ Facts and reasons for handling (including cancellation of agreements for handling credit card numbers) relevant member stores based on the recognition that the measures for proper management, etc., of credit card numbers, etc., by the relevant member store, etc., are not or may not be compliant with the standards stipulated in the Installment Sales Act regarding the agreement for handling credit card numbers
⑤ Information on objective facts related to acts that cause unreasonable damage to JDM members, users, etc., related to relevant acts that fail to protect users, etc. (including those where it is suspected and those where application is difficult to determine)
⑥ Among the contents submitted to JDM members by users, etc., (not limited to those contracted) and contents, information where it is determined to be an act that fails to protect users, etc. (including information that is suspected to be a relevant act and information where it is difficult to determined whether the act was performed)
⑦ Information related to acts that hinder the management, etc., of credit card numbers etc., performed by member stores
⑧ Facts published by government agencies and information on their contents (information, etc., published on violations to the Act on Specified Commercial Transactions collected by the JDM Center
⑨ Other information related to acts that fail to protect users, etc.
⑩ For each of the above items, the name, address, telephone number, and date of birth of relevant member stores (for a corporation, the name, address, telephone number, corporate number, and representative's name and date of birth). However, among the information in the above ⑥, the name, address, telephone number, and date of birth (for corporations, the name and date of birth of the representative) are excluded from the information when it is difficult to determine whether the relevant act was performed.

* Regardless of the information included in the credit card registered to Amazon or the information registered to a third party, provide the most up-to-date and correct information for this matter
Scope of joint use
JAPAN CONSUMER CREDIT ASSOCIATION members and JDM member, comprehensive credit purchase mediators, individual credit purchase mediators, business operators who have an agreement for handling credit card numbers, etc., and the JDM center
(JDM member companies are posted on the JAPAN CONSUMER CREDIT ASSOCIATION website)
Homepage: http://www.j-credit.or.jp
Retention period
A period not exceeding five years starting from the registration date (regarding the date of the above ③ and ⑦, the registration date for the completion of measures in ④ corresponding to the relevant information or for cancellation of the agreement)

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